Mistakes to Avoid When Attracting Ketamine Infusion Patients

Mistakes to Avoid When Attracting Ketamine Infusion Patients

Ketamine Academy

Jason A. Duprat, MBA, CRNA

Jason A. Duprat, MBA, CRNA

November 6, 2023

Mastering the Art of Marketing for Ketamine Therapy Clinics

As pioneers in the field of IV ketamine therapy, we’ve had our fair share of learning curves. Let’s face it, medical school and residency don’t exactly offer a crash course in marketing or private practice management. So, how do we navigate the overwhelming influx of information, ads, and emails to effectively attract patients? Buckle up, Healthcare Bosses, because we’re about to share some hard-earned wisdom from our marketing journey. Learn from our missteps and expedite your path to reaching and caring for more patients.

1. Avoiding the Bandwagon Effect in Marketing

It’s easy to fall into the trap of following the latest marketing trends, but this could backfire if it doesn’t align with your brand’s identity. We’ve been there, done that. We posted about our new staff members, highlighted our favorite holidays, and followed the popular trends of the time. But here’s the catch: we were simply doing what was popular, not what was authentic to our brand. We knew our mission and values but struggled to express them on social media platforms.

Hot Take: Be you. Use social media to showcase your unique brand. Understand your WHY and let it guide your marketing efforts. If dancing on TikTok aligns with your brand, go for it. If not, don’t force it. Follow trends only if they resonate with your brand’s WHY. Remember, generic content is easily skippable.

2. Identifying Your Ideal Patient

While we’d all love to serve every patient, it’s crucial to identify your ideal patient to better understand your marketing voice. Trying to cater to everyone from the get-go could result in serving no one. Differentiation is key, especially as more ketamine clinics open their doors. So, how do you differentiate? By having a clear understanding of who you’re serving.

Hot Take: Take the time to define your “ideal patient”. This doesn’t just mean someone who is medically fit for ketamine infusions. Consider individuals who resonate with your past training, experiences, and interests. This exercise brings focus to your marketing efforts, helping you communicate more effectively with your target audience.

3. Prioritizing Digital Over Traditional Marketing

Unless you have an unlimited budget, traditional marketing methods like billboards and TV ads can be costly and ineffective. Sure, you might attract some potential patients, but so will your competition with better SEO. Strong SEO often leads to us learning about our competition when we receive a consultation request from a patient who saw our non-existent TV ad or billboard!

Hot Take: Focus on building a strong website with good SEO. Instead of investing in traditional advertising, put your resources into creating a user-friendly website that ranks high when someone searches for “ketamine therapy” in your area.

4. Not Relying Solely on Referrals

Referrals can be a valuable source of patients, but relying solely on them can be risky, especially if you’re not yet fully established. This was a hard lesson for us, resulting in a slow start for our clinic. But it also spurred us to learn about SEO, content marketing, and more.

Hot Take: Diversify your marketing efforts. Don’t just rely on referrals. Provide professional, patient-centered ketamine treatments and let your patients do the talking. When they share their positive experiences with their doctors, you’ll start getting more referrals.

5. Embracing the Marketing Learning Curve

Stepping into the marketing arena as a ketamine clinic owner can be daunting but incredibly rewarding when done right. Many of our early mistakes stemmed from blindly following trends and relying on luck. We didn’t know what we didn’t know. But we’ve learned, and we’re grateful for these lessons.

Hot Take: Think like a marketer. No one will find your clinic if you don’t. And remember, we’re here to guide you. Register for our Free Ketamine Clinic Masterclass for more insights.

As healthcare bosses and ketamine clinic owners, we’ve navigated the unfamiliar terrain of marketing and learned valuable lessons along the way. We hope this blog helps you choose the right marketing strategy for your clinic. Remember, the journey to becoming a marketing maestro is a marathon, not a sprint. Stay the course, learn from your mistakes, and keep moving forward.

Jason A. Duprat, MBA, CRNA

Jason A. Duprat, MBA, CRNA


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