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Should I Offer Other Services Besides Ketamine Infusions?

Ketamine Academy

Jason A. Duprat, MBA, CRNA

Jason A. Duprat, MBA, CRNA

October 19, 2023

Should You Diversify Your Ketamine Clinic’s Services?

Hey there, Healthcare Bosses! One question that frequently pops up in our inbox from ambitious ketamine therapy providers is, “Should I branch out and offer more services besides ketamine infusions?” This question is a valid one, and today we’re going to dive deep into the topic.

Some ketamine clinics are already offering a range of services including vitamin infusions, IV hydration, NAD+, hangover cocktails, and B12 shots. The logic behind this diversification? It’s simple: keeping your clinic bustling with patients and maximizing the use of your medical supplies. Plus, there’s always the potential for cross-selling, turning a vitamin infusion patient into a ketamine therapy patient, and vice versa.

The Power of Specialization

But here’s my hot take: just like a restaurant that specializes in a single cuisine often stands out more than a jack-of-all-trades eatery, a clinic that focuses on one service can shine brighter. Picture your favorite restaurant. Does it serve a mishmash of Italian, Vietnamese, Mediterranean, and Mexican food? Or does it specialize in one cuisine, delivering an artisanal, unique, and singular experience?

The Power of Focus: Time and Energy

In his book Essentialism, Greg McKeown talks about the power of focusing your energy in one direction. This principle applies perfectly to your ketamine clinic. You have a finite amount of time and energy. Juggling multiple services means more supplies, more equipment, and more marketing efforts.

Offering more services also means catering to different markets, which can confuse your marketing message. If you’re the first ketamine clinic in town, or the only one offering a particular service, you’re in a unique position. But if you’re competing with other clinics offering the same services, your message can get lost in the noise.

Master One, Then Expand

Take a leaf out of the book of successful companies like Amazon, Google, and Nike. They all started with a specific focus and expanded only after they had mastered their initial market.

Becoming an expert in ketamine therapy takes time and practice. There’s a wealth of knowledge to be gained, from understanding the mindset of your patients to mastering the subtle nuances of ketamine delivery. Spreading yourself too thin could shortchange both you and your patients.

Final Thoughts

So, should you expand your service offerings to attract more patients when starting a new ketamine clinic? My advice is to resist the temptation. Instead, focus on becoming the best at what you do, and expand only when you’ve mastered your initial service.

Remember the words of Bruce Lee: “I fear not the man who has practiced 10,000 kicks once, but I fear the man who has practiced one kick 10,000 times.”

Stay Tuned for More

Stay tuned for more insights and hot takes on running your ketamine clinic. And remember, whether you’re considering IV ketamine therapy or any other form of ketamine treatment, focus is key.

To all the Healthcare Bosses out there, keep doing what you do best. And if you’re just starting out, remember: it’s better to be a master of one than a jack of all trades.

And wondering whether to expand your services to attract more patients, my advice: Register for our free Ketamine Clinic Masterclass to learn more.

Jason A. Duprat, MBA, CRNA

Jason A. Duprat, MBA, CRNA

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